You will be rеsponsiblе for hаndling inquiriеs from US, Canada аnd worldwidе English-speаking customеrs through our Intеrnеt phonе systеm аs wеll as е-mаil.
Wе vаluе tеamwork. Our compаny is highly motivаted to do wеll and to crеаtе а world class sеrvice for our customers.
Engage with customеrs in а friendly аnd profеssionаl mаnnеr while аctivеly listеning to their concerns
You will professionally answer our customer’s questions regarding our products, billing and shipping questions, and complaints.
Coordinate with other members of our team to ensure timely processing of customer orders.
Requirements:
-Fluent, Excellent English; reading comprehension, writing, spelling, speaking.
-Loyal, hardworking, dedicated
-Experience in an office setting or customer service is a plus
-General understanding of computers – Have general knowledge about the Internet, in terms of web navigation, online shopping
-Good and efficient problem solver, professional, assertive, creative, team player with positive attitude
If you thrive in a fast-paced environment, work hard, are serious about your work, dedicated and loyal, then you are wanted here for a long-term career. Offer your expert knowledge in our rapidly expanding company and you will be offered personal and professional growth.
• Fluency in English
• Excellent spoken and written communication abilities
• Multi-tasking
• Excellent interpersonal and communication skills
• Customer orientation and problem-solving abilities
• Attention to details
• Proactive attitude
• Team spirit
• Good PC operating skills and typing speed
• Open-minded and friendly
• Availability for working Mon-Fri 17:00-01:00
Offer (bonuses, benefits)
– Competitive pay
– Yearly bonus award
– meal vouchers
– full private medical coverage
– Work with a young, dynamic, enthusiastic and successful team
– A full time, permanent position in a successful, established company
– 8 hours schedule (including breaks)
– Ability to grow in our company to other more complex roles working in marketing, operations and tech
